Harman

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience.

• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence.

• Advance in-vehicle infotainment, safety, efficiency, and enjoyment.

About the Role

Our operations team is continuously evolving in both domains of engineering fundamentals, automation, and data-driven transparency. We are positioning an engineer with both development and operational skills to support global customers. Software platform built on public cloud such as AWS, Azure or GCP with CI/CD pipelines process including entire new implementation of modern and state of the art SaaS based delivery platforms.

Additionally, you will be responsible for building a strong support model framework for operation and delivery with full automation and integration to all data sources.

What You Will Do

• Manage all customer support requests and assist the operation & support team.

• Own and lead technical escalations.

• Work in collaboration with all organization interfaces in R&D, Product, and Global Support.

• Facilitate the development to operational activities.

• Manage service levels of support and reduce time to turn around requests.

What You Need to Be Successful

• B.Sc / B.Tech. A degree in Computer Science or equivalent.

• 3-5 years of experience in the software industry.

• Experience working with global teams.

• Excellent customer service and communication skills.

• Must be able to work flexible hours according to the operation’s needs.

• Strong experience in working with Java & microservices-based platform stacks.

Bonus Points if You Have 

• Experience and knowledge in one or more of the following: 

• Software Development and code analysis of JAVA/ C/C++ and scripting languages (Perl, Python, shell, Ant).

• Linux, web, servers, and networking architecture.

• Cloud computing experience on AWS, Azure, with Kubernetes.

• Software deployment pipelines with Jenkins and or GitHub Actions.

• Good knowledge of Cyber Security & compliance requirements.

• Elasticsearch, Oracle DB and Postgres, MongoDB, AWS Document DB, MS SQL.

What Makes You Eligible

• Proactive in nature, a can-do attitude, and self-dependency.

• Office work at least 3 days a week.

• Ability to work flexible working shifts and provide support on-call after business hours.

What We Offer 

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.).

• Extensive training opportunities through our own HARMAN University.

• Competitive wellness benefits.

• Tuition reimbursement.

• “Be Brilliant” employee recognition and rewards program.

• An inclusive and diverse work environment that fosters and encourages professional and personal development.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners, and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)

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