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General information

Location:
IN_Pune_Embassy Tech Zone _Rajiv Gandhi Infotec Park_HCS
Job Family:
Engineering
Worker Type Reference:
Fixed Term (Fixed Term) - Fixed Term
Pay Rate Type:
Salary
Career Level:
T3(A)
Job ID:
R-43597-2025

Description & Requirements

A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Working experience in application / production support roles for at least 5 years
Experience working knowledge in SQL RDBMS.
Incident management tool - Service now, BMC Remedy if any.
Good technical knowledge on application/production environment.
Problem solving / resolving skills.
Good communication and writing skills.
Knowledge of Incident management and ITIL process.
A team player and ready to work in 24*7.
Adaptable and flexible to deal with uncertainty and ambiguity
Ability to synthesise information from multiple sources
Produce meaningful reporting, insights and action plans
Ability to effectively communicate ideas in a consumable format with supporting action plans
Flexible and proactive.
Customer focus and good relationship management skills.
Ability to work autonomously collaborate with other team members teams as well.
Demonstrable experience as an application support engineer in a related field.
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.


Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 



HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.