Harman

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience

• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

As a Technical Support Specialist for Product Operations, you will support new product launches, coordinate validations, and ensure smooth manufacturing, testing, and servicing processes. You’ll analyze defects, assist technicians, optimize production metrics, and contribute to quality improvements. This role requires strong technical expertise, problem-solving skills, and collaboration across departments.

What You Will Do

• Provide technical support to the new product launch team

• Conducting and coordinating validations of product changes

• Product manufacturing, testing and servicing of tools, machines, instruments, documentation and process operation and development used by the relevant departments.

• Ensuring the smooth running of manufacturing, testing and servicing tasks

• Analysis of product specific defects, documentation of repair actions (knowledge base) and feedback of defects to developers and production

• Providing technical support to repair and service technicians

• Support product quality and quantity improvement activities, impact analysis of changes in product characteristics

• Tracking product life cycle, creating product and process specific manufacturing and service setups

• Process optimisation, improvement of production metrics, scrap reduction

• Participation in "problem solving" activities

• Investigating customer complaints, providing technical support for the compilation of supplier complaints

What You Need to Be Successful

• University degree (electrical engineering degree preferred) or minimum 3 years relevant experience
• English language skills
• Basic knowledge of metrology
• Experience in new product introduction
• Computer literacy (MS Office, SAP, CAD drawings)

Bonus Points if You Have

• Flexibility, Precision
• Process oriented
• Analytical thinking
• Excellent communication and decision-making skills
• Ability to work independently, confidently, constructively and proactively

What Makes You Eligible

• Willingness to travel as needed to Harman locations.

• Willingness to work in a manufacturing site.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• “Be Brilliant” employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

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