Harman

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment
   

About the Role:

Assuring Customer shipments on time by effective analysis of the demand, inventory and the correct communication with the all areas involved, always focused on improve team performance and oriented of the not disturbing the production schedule plan. Creating a sustainable Process & Strategies related to material planning and inventory control that also guarantees obsolescence risk.

What You Will Do:

• Make daily analysis of Finished Goods inventory levels to avoid any shortage shipment.
• Make analysis of customer releases week by week to detect demand variations.
• Make weekly customer demand planning to materials planning group according to the current customer demand.
• Ensure the communication with all areas involved to meet customer shipment requirement.
• Ensure the production plan schedule for all programs.
• Assure in collaboration with planning and logistics team for customer shipments on time.
• Establish multidisciplinary teams for continuous improvement.
• Identify and implement improvements to prevent obsolescence risk.
• Identify and implement improvements to increase efficiency of labor.
• Initiate actions to prevent the occurrence of any non-compliance related issues.
• Initiate, recommend, or provide solutions through established communication channels.
• Assure high level of data and transactional integrity in the MRP system in order to achieve correct high of inventory accuracy.
• Assure accurate production plan for all programs to optimize resources at all areas involved.
• Zero premium freight services through the proper production planning processes.
• Coordinate product changes to assure minimal obsolescence.
• Analyze and present customer driven trends and projections based on statistical data in order to properly manage plant capacity and manning.
• Drive capacity increase risk management, escalate to MBU on time in case of potential risks and propose alternatives/measures.
• Evaluate and prioritize customer inquiries to better serve the customers.
• Maintain relationships with other internal departments to improve business performance.
• Analyze customer’s issues to develop tools and processes to increase customer satisfaction.
• Establish multidisciplinary teams for continuous improvement.
• Supervising Customer Analyst & MPS team activities.
• Department KPIs target achievement (Inventory, Premium freight cost, Cost recovery, ec).
• Be key user for standard processes and for SAP.
• In addition, with other activities assigned by MBU Manager.
   

What You Need to Be Successful:

• 5+ Years of experience in the position as Customer Analyst
• Manufacturing processes knowledge
• Experience with Automotive OEMs / Customer Portals
• Preferred: experience working with Stellantis
• Advanced MS Office
• Advanced English level B2+ (be able to understand virtually all conversations, communicate effectively in different situations, write clear and well-structured texts in an appropriate style
• Advanced SAP knowledge, or similar ERP
• Advanced Excel Skills (Pivot tables, macros, advanced formulas such as vlookup, xlookup, sumif, ifs, advanced combo charts design, etc.)
• Advanced Negotiation Skills 
• Demand Driven MRP
• Supply Chain Management deep understanding and knowledge (From customer ordering to Harman to suppliers including the logistics chain)
• HPS Certification 
• 8D and Problem Solving 
• Inventory Management Knowledge (Understand and calculate optimal FG stock levels)
• Time Management 
• Intermediate Management Skills / First Time Leader 
• Soft skills (Competencies mentioned below)
• Six Sigma / TQM system knowledge
• Effective Presentation, Negotiation and Organization capability.
• Finance for Non-Financial Managers 
• Desirable other language if applicable by customer (for example Audi/VW German, Toyota/Subaru Japanese, USA English, etc.)
• Crisis Management capability
• Key User for Standard processes and SAP
• Knowledge of IATF 16949 and ISO 14001

Bonus Points if You Have:

• Intellectual Horsepower 
• Learning on the Fly 
• Decision Quality 
• Action Oriented 
• Communication Skills (Oral and Written)
• Managing Vision and Purpose 
• Functional/Technical Skills 
• Total Work System 
• Collaboration
• Planning 
• Interpersonal Savvy 
• Organizing 
• Perseverance 
• Initiative
• Process Management 
• Technical learning 
• Personal Learning 
• Integrity
• Inclusion
• Teamwork
• Strive for excellence
• Time Management 
• Customer Focus 
• Result Driven
• Creativity 
• Problem Solving 
• Judgment
• Standing Alone 
• Analytical
• Motivating Others 
• Strategic Agility 
• Political Savvy 
• Perspective 
• Conflict Management 
• Leadership
• Dealing with Ambiguity 
• Negotiating 
• Comfort Around Higher Management 
• Managing and Measuring Work 
• Command Skills

What Makes You Eligible:

• Willingness to travel.
• Willingness to work in an office.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

What We Offer

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development
   

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