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General information

Location:
MX_Tijuana_Sor Juana Ines de la Cruz 243
Job Family:
Quality
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
M1
Job ID:
R-46727-2025

Description & Requirements

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
  • Unite your passion for audio innovation with high-tech product development
  • Create pitch-perfect, cutting-edge technology that elevates “the listening” experience

About the Role

Responsible for improving the overall quality performance of the product we deliver to our customers

The employee has the authority granted by the company through this document to make decisions for the benefit of the company to ensure the conformity of the product, its quality, functionality, the health and safety of the person who intervenes in the process according to quality, safety and environmental systems and customer specific requirements.

What You Will Do

  • Generates, interprets, and implements Quality system documentation.
  • Elaborates Q.A. procedures based on safety regulations such as safety agencies (UL, CSA, TUV, EN54)
  • Verify Engineering Changes (CNs) are implemented in the Production Process.
  • Work Instructions (VJI/OMS) verification to include Critical to Quality Characteristics and/requirements.
  • Create/Maintain Product Control Plans.
  • Reviews in collaboration with Engineering and Production the quality requirements for the introduction of new products and processes, suggesting modifications of critical characteristics and improvements.
  • Assures the application of non-conforming material control system (identification, segregation, and disposal).
  • Analyze data trends to reduce/eliminate causes of variation, non-conformant conditions and/or waste.
  • Drive action plans to close gaps at operations based on critical issues, unfavorable KPI results, customer feedback and/or continuous improvement activities.
  • Participate in the design, procurement, and maintenance of process Poka-Yokes to increase first pass yield, pass yield; and reduce reworks, scrap and/or down times.
  • Lead Customer Return investigation using internal problem-solving methodology, driving closure according with customer time expectations.
  • Creation and sharing new product introduction deliverables based on schedule.
  • Drive problem Solving Activities to their conclusion, making sure robust corrective actions are in place and a system is created to maintain them.  Additionally, seek opportunities within the plant to implement corrective actions in similar areas where the same type of issue may occur.
  • Lead MRB/Red Alert meetings, focused on the real non-conformance and disposition based on facts.
  • Perform audits to the established Quality System.
  • Participate as an auditor in the assigned LPA audits.
  • Maintains relationship with the Production area to solve diverse situations linked to any failure of the established Quality system.
  • Appraises the performance of subordinates and recommends the appropriate development plans.
  • Trains Quality Inspectors/ Technicians
  • Ability to communicate and present information to peers, customers and upper management.
  • Designs, supervise, modify, and manage the methods of inspection of the first unit, process, and final product.
  • Supervise that the Q.A. inspections are performed accordingly with the established quality standards and plans.
  • Supervises the sampling of final products for final audit.

What You Need to Be Successful

  • BS Technical Engineering Degree
  • 3+ years of prior experience in industrial product manufacturing environment
  • 3+ years of prior experience as Q.A.
  • Write and speak fluent English (90 %)
  • Computer knowledge (Office: Word, Excel, Power Point, etc.)
  • Knowledge of Quality Systems (ISO 9001)
  • Statistical Process Control (SPC)
  • Core Tools knowledge
  • Six Sigma Knowledge
  • Proficient using problem Solving methodologies, such as: 8D/A3
  • Green belt certification
  • IPC-A-610 Training (Preferable: Certification)
  • ESD training/certification
  • Conformal Coating Experience
  • SMT Process: Electrical Component set-up, Screen Printing, Solder Paste Inspection, Placement Verification, Reflow profiles verifications.

Bonus Points if You Have

  • Analytical.
  • Assertive.
  • Change Orientation.
  • Collaboration.
  • Communication Skills (Oral and Written)
  • Inclusion.
  • Innovation.
  • Integrity.
  • Judgment.
  • Leadership skills
  • Problem solving skills
  • Project management skills
  • Result Driven.
  • Strategic and decisive
  • Take decisions based on facts
  • Teamwork skills.

What Makes You Eligible

  • Willingness to travel.
  • Willingness to work in an office.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  • Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

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HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)


You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

 Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

 If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com