Skip to content

General information

Location:
Pécs - Baranya, Hungary
Job Family:
Digital
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
P3
Job ID:
R-47573-2025

Description & Requirements

A Career at HARMAN Digital Transformation Solutions (DTS)

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions.

  • Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
  • Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
  • Empower companies to create new digital business models, enter new markets, and improve customer experiences

About the Role

This is a IT Site Administrator Associate role reporting to the EUC Manager for the region.  The role will involve the day-to-day on-site support of staff in the Pecs office and occasional remote support for other locations.

What You Will Do

  • Participate to develop governance structure and standards of EUC delivery on the basis of business, and IT.
  • Ensure desktop support internal processes and procedures are adhered to.
  • Manage incidents/ service requests assigned to them till resolution/ execution.
  • Handle end user escalation effectively and involve DSS lead accordingly.
  • Route assign tickets to appropriate support group if necessary.
  • Identifying and escalating high priority, high severity issues.
  • Updating pending tickets with timely, precise and accurate updates.
  • Following up with end users, if necessary, for closure of pending tickets.
  • Following up with support groups, if necessary, for closure of pending tickets.
  • Creating and uploading knowledge article.
  • Provide support to power users locally and remotely and resolve all issues on high priority.
  • Desktop Support. Understanding on Microsoft operating systems, MS Office.
  • 1st line and 2nd line support on applications, MS outlook configuration, troubleshooting, housekeeping and admin, network troubleshooting, IP, DHCP, DNS 1st and 2nd line, cabling, patching, mobile phone user support, desktop imaging,  printer troubleshooting, remote access through Citrix and Cisco VPN, Projector and audio-visual maintenance and support.
  • Support to Networks, Security, Server Admin and Telephony Team and handle Ad-hoc activities

What You Need to Be Successful

  • Experience in IT: 1 year
  • Knowledge of computer/ Laptops/ Printers/ Scanners/ peripheral troubleshooting
  • Knowledge of Anti-Virus Clients, patch management etc
  • Sound knowledge of Email clients, MS Exchange and 365
  • Sound troubleshooting knowledge of Microsoft Operating systems

What Makes You Eligible

  • This role is a full-time role in the Pecs office location.

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition reimbursement
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

#LI-WS1

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)