Harman

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience

• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

• Advance in-vehicle infotainment, safety, efficiency, and enjoyment  

About the Role

Defect Management is a project management activity and part of project management for SW area.  A team of defect managers is providing expert knowledge to all major European OEM projects.  It aims to establish standardized problem resolution processes, reporting standards and tailors project conventions.  It handles a large amount of SW defects and sets up necessary tooling. 

This role is a student/trainee internship supporting defect managers with ticket operations, reporting, and automation. It is a 6‑month internship (full‑time or part‑time) with a hybrid working model; on‑site preferred (Bucharest) for collaboration and stakeholder interactions.

What You Will Do

• Support Defect Managers across projects in Europe with day-to-day ticket operations.

• Improve defect data quality by verifying/correcting ticket assignments, adding tags/flags, and checking links to customer ticket tools.

• Support project milestone activities (e.g., closing defects on completion, generating back‑integration tickets to track fixes across branches).

• Prepare and maintain defect reporting: verify report filters, generate KPI/topic-based reports, and support meeting agendas and follow-ups.

• Support process quality and tooling: maintain documentation, handle database access requests, track ticket sync issues, and coordinate follow-up with the engineering tooling team.

• Use Copilot/AI-assisted tools to accelerate reporting drafts, analysis summaries, and documentation updates - while validating results and handling data responsibly.

What You Need to Be Successful

• Strong affinity for data, numbers, and structured work (quality mindset, attention to detail).

• IT/tooling confidence: practical experience with Microsoft Excel, Outlook, and Copilot (or similar productivity tooling).

• Excellent communication skills in English.

• Comfortable using AI-assisted tools to accelerate reporting and documentation with disciplined validation and responsible data handling.

• Evidence of excellence through prior structured work (projects, internships, student initiatives) and consistently reliable execution.

Bonus Points if You Have

• Ongoing education in Engineering or Computer Science.

• VBA and/or Python experience for automation.

What Makes You Eligible

• Intercultural experiences and social skills

• Hybrid working model; on‑site preferred (Bucharest).

• Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition reimbursement

• “Be Brilliant” employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

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