Harman

About the Role

• To bring the voice of customer to the project throughout the lifecycle with special focus to the development process, to meet the expected deliveries, field, service and initial quality targets.
• Management of Quality Assurance as a process owner in a project, reporting to Quality Assurance Management (independent from the project) and dotted line to the VP, SBU.
• To ensure ASPICE L2 compliance for the project, acting as single POC for all process areas and working with the Engineering teams to take NC’s to closure.
• Responsible for process tailoring for the project to keep it lean and efficient. Strives to identify the right process balance to reflect the overall complexity of a Connectivity SBU project and customer requirements.
• Acts as a partner to the engineering team in the process adherence journey. Performs monthly tools-based audit once the process framework is established to help the team identify the gaps and enables the fixes.
• Provides forward-looking metrics, analytics and insights along with PSR Report for the engineering team. Enables the team to be data-driven in project execution.

What You Will Do

• Establish and roll out the QA Strategy / Plan within project, aligned to project specific process requirements and to the customer specific requirements.
• Support the release of the Tailored MGTL (Maturity Gate Task List).
• Schedule the QA activities in context of project master milestone plan.
• Review quality and compliance of the established and released engineering / supporting Work Products (WP's) by means of PCCs, MGTL, Spot Checks/Sampling Checks (if applicable) and any other audits / assessments that are required by the customer.
• Conduct pre-assessments / coaching with the appropriate process owners to ensure the artifacts are on track, pursuing the ASPICE and IATF assessment preparation (i.e. Mock assessments) 
• Ensure SW quality data collection and reporting regularly (e.g. PSR scorecard, QA report, customer quality reporting, etc.)
• Baseline and approve the project pre-aligned configurable items of the Quality Assurance (QA Plan, QA status report, etc.)
• QA information exchange with the customer and other project stakeholders, for the QA related topics.
• Roll out the Project Escalation mechanism and ensure monitoring for de-escalations.
• Support proper execution of audits and assessments (e.g. ASPICE, IATF, customer review / audits, etc.)
• Address audit Findings/Weaknesses and assure relevant action plans.
• Participation in Release Readiness Reviews (RRR & IRRR) and provision of data-driven evaluation.
• Participation in Lesson Learned and Risk reviews.
• Collaboration with other regional quality teams and global teams to ensure alignment and process adherence across the organization.
• Contribute towards organizational process definition/updates.

Authority:

• Decide on process tailoring following the PM and PMO guidance (including the MGTL, QA plan / Strategy, PSR, and PM&C, etc.).
• Prevent a release of software that does not meet requirements through Release Readiness Review (RRR & IRRR) and risk assessment.
• Approval of tailoring of the Harman BMS standards (i.e. Engineering & Supporting processes) based on customer quality requirements.
• Raise project risks when major/critical gaps are foreseen via quality reviews/checks.
• Raise projects issues or escalations when major/critical problems are identified via quality reviews/checks.

Accountability:

• Driving the QA process implementation within the Project.
• Providing QA status report and summary information to PM and Team 1, as needed.
• Support and/or drive internal and external escalations until resolution of the identified problem.
• ASPICE L2 Compliance
• Driving ASPICE initiatives within the program.

What You Need to Be Successful

• Bachelor’s degree in engineering or related field.
• 10+ years of experience in the field of Software Quality
• Proven record of successful implementation of ASPICE L2 for multiple programs
• Experience with Project Management and familiar with QMS.
• Experience with technical areas (HW, SW, ME, System, etc.).
• Capability to evaluate complex systems.
• Experience in project and quality assurance.
• Knowledge of risk management methodologies.
• Decision making and problem-solving skills.
• Experienced with Software Development Lifecycle and methodologies (e.g. Process models Automotive SPICE).
• Thorough Knowledge and understanding of the Quality Management System (e.g. IATF 16949, ISO 9001, CMMI, etc).
• Strong Communication and moderation skills.
• Strong negotiation skills and a drive for first-time quality.

Bonus Points if You Have

• B.E. degree with specialization in Computer Science or Electronics and Telecommunication.
• ASPICE Provisional Assessor or well-versed with the standard

What Makes You Eligible

• Be willing to work in Harman office, India (hybrid).
• Be willing to travel 10%
• Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

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