Skip to content

General information

Location:
IN_Bangalore_Sattva Knowledge Court Bdg_HII
Job Family:
Digital
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
T4(A)
Job ID:
R-49350-2025

Description & Requirements

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

  • Engineer audio systems and integrated technology platforms that augment the driving experience

  • Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

  • Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

The Principal Engineer Service now works as part of the Digital Automations and Integrations technology team to lead the design, creation, and maintenance of ServiceNow automation solutions.

What You Will Do

  • Define and drive the automation roadmap using ServiceNow capabilities, including Flow Designer, Orchestration, IntegrationHub, and RPA.

  • Design end-to-end automation solutions, ensuring alignment with enterprise architecture standards and business requirements.

  • Develop, configure, and maintain custom workflows, scripts, and automations.

  • Manage automation-related projects from conception to deployment, ensuring timely delivery and quality outcomes.

  • Collaborate with business stakeholders, process owners, and IT teams to identify opportunities for automation and process optimization.

  • Ensure adherence to organizational best practices and governance standards, including code reviews, documentation, and change control.

  • Stay current on ServiceNow product releases, automation trends, and emerging technologies to continuously improve automation practice area capabilities.

What You Need to Be Successful

  • 10+ years of experience designing/developing complex ServiceNow business automation solutions.

  • 8+ years of experience developing enterprise solutions with SaaS-based automation systems.

  • Strong understanding of the ServiceNow data model, scripting, and platform architecture.

  • Stay current on ServiceNow product releases, automation trends, and emerging technologies to continuously improve platform capabilities.

  • Experience with REST/SOAP integrations and external automation tools.

  • Strong technical troubleshooting, problem-solving, and analytical skills.

  • Strong writing and editing skills with attention to tone and clarity, along with expertise in Word and PowerPoint.

  • Experience in a corporate setting and comfort interacting with people at all levels of the organization.

  • Excellent organizational abilities.

  • Confidence working in fast-paced, cross-functional environments, often with ambiguity and requiring the ability to pivot.

  • Empathy for colleagues in different circumstances, enabling you to tailor materials to their needs.

  • Experience working in a distributed multinational team environment.

Bonus Points if You Have

  • ServiceNow Certified System Administrator (CSA) and one or more advanced certifications (i.e., Certified Application Developer, Certified Implementation Specialist).

  • Experience with ServiceNow RPA Hub or third-party RPA tools (UIPath, Automation Anywhere).

  • Proficiency in creating AI agents and bots.

  • Experience in global, multicultural companies.

What Makes You Eligible

  • Fluent English

  • Willing to travel, if necessary.

  • Willingness to flex business hours as needed to support activities in the USA offices and, occasionally, other time zones.

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

  • Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)

  • Extensive training opportunities through our own HARMAN University

  • Competitive wellness benefits

  • Tuition reimbursement

  • “Be Brilliant” employee recognition and rewards program

#LI-ST1

About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com) 

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at harmancareers@harman.com. Requests will be considered on a case-by-case basis in accordance with applicable law.