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General information

Location:
IN_Bangalore_Sattva Knowledge Court Bdg_HII
Job Family:
Digital
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
T2
Job ID:
R-49353-2025

Description & Requirements

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

  • Engineer audio systems and integrated technology platforms that augment the driving experience
  • Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
  • Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

The Automation Testing and Support Engineer is responsible for solution testing, training and support as part of the Automotive Digital Automation team. This role works closely with solution analysts, solution architects, designers and technology solution partners to help ensure that created technical solutions align with identified solution requirements and meets organizational quality standards. This is a critical role that helps ensure the successful application of technology to support automotive business activities.

What You Will Do

  • Develop, maintain and Execute test cases, test plans and automated test scripts for automation solutions on the ServiceNow and Microsoft 365 ecosystems.
  • Manage defect tracking and remediation activities.
  • Utilize ServiceNow Automated Test Framework (ATF) and Microsoft Power Automate test tools to validate end-to-end automation workflows.
  • Perform functional, regression and performance testing for automations and integrations.
  • Collaborate with developers, business analysts, and business stakeholders to ensure test coverage and early issue identification.
  • Develop and delivery training plans for solutions being introduced.
  • Provide L2/L3 support for automation solutions, handling incidents, service requests and enhancements.
  • Support system upgrade and patching activities.

What You Need to Be Successful

  • 3+ years of experience in software testing quality assurance and application support roles
  • Practical experience with ServiceNow platform testing and Microsoft 365 tools.
  • Strong analytical and problem-solving skills with the ability to diagnose complex automation issues.
  • Proficient in scripting or querying languages such as JavaScript, PowerShell or Python.
  • Strong writing and editing skills with attention to tone and clarity, along with expertise in Word and PowerPoint.
  • Experience in a corporate setting and comfort interacting with people at all levels of the organization.
  • Excellent organizational abilities.
  • Confidence working in fast-paced, cross-functional environments, often with ambiguity and requiring the ability to pivot.
  • Empathy for colleagues in different circumstances, enabling you to tailor materials to their needs.
  • Experience working in a distributed multi-national team environment.
  • A global perspective with the ability to understand and work effectively in a culturally diverse organization.

Bonus Points if You Have

  • ServiceNow Certified System Administrator or Developer certification.
  • Microsoft Certified Power Platform Fundamentals certification or equivalent.
  • Experience with automation regression testing frameworks or API testing tools.
  • Experience in global, multi-cultural companies.

What Makes You Eligible

  • Fluent English
  • Willing to travel, if necessary.
  • Willingness to flex business hours as needed to support activities in the USA offices and occasionally other time zones.

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition reimbursement
  • “Be Brilliant” employee recognition and rewards program

An inclusive and diverse work environment that fosters and encourages professional and personal

#LI-AR2

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)