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General information

Location:
Ariake - Tokyo, Japan
Job Family:
Engineering
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
P4
Job ID:
R-43900-2025

Description & Requirements

About the Role 

We are seeking a team leader to strengthen program execution and customer alignment in Japan while scaling our global operations for new business growth. This role ensures that our teams operate with clarity, discipline and accountability while fostering trust with Japanese customers. You will enable a high performing team culture, drive execution against commitments, and create the structures needed to serve new customers efficiently. 

 

Your Team 

You will join the global business operations team, which spans Japan, Mexico, and the US. The team manages: 

  • Customer requirements intake 

  • Change request management 

  • Sales operations support 

  • Value management (cost savings and tracking) 

In Japan you will partner with the customer requirements and customer-facing teams, while connecting daily with global peers and leadership. You are the ancho ensuring smooth alignment between local & global stakeholders. 

 

What You Will Do 

  • Enable a high performing team: Set clear expectations, track progress and ensure accountability without adding unnecessary complexity. 

  • Drive Execution discipline: Monitor SLAs, CR turnaround, and delivery milestones/; flag risks early with solutions: and keep momentum when hurdles arise. 

  • Engage stakeholders effectively: Build trusted relationship with Japanese OEM program managers, engineers, suppliers while ensuring global colleagues understand expectations 

  • Scale processes for growth: Standardize workflows and reporting that work not just for today’s customers but also for new, incoming business  

  • Provide visibility and insights: Deliver concise dashboards and updates to leadership, highlighting execution status, risks and decisions needed 

  • Act as cultural bridge: Translate customer exepectations into actionable steps globally and explain global processes locally with sensitivity and clarity  

 

What You Need 

  • At least 10+ years of experience in program management, account management, or transformation management roles in Tier 1 automotive, industrial or technology supply 

  • Strong bilingual skills (Japanese and English) 

  • Proven record of keeping cross-functional projects on track under pressure 

  • Comfortable coordinating across multiple time zones and functions 

  • High relationship orientation and ability to influence through data, clarity and persistence 

 

What is Nice to Have 

  • Experience in scaling operations during new business launches or customer expansions 

  • Familiarity with dashboards, KPI tracking or automation tools  

  • Exposure to global customer or supplier negotiations 

  • Initiative-taking, with the ability to prioritize and meet deadlines 

  • Background in AI- or data supported operations improvements 

 

What Makes You Eligible 

  • You create conditions for a high-performing team through clarity, accountability and trust 

  • You engage stakeholders proactively, building alignment between Japanese customers and global teams 

  • You are execution centric- deadlines are met, risks are managed and nothing “falls through the cracks” 

  • You prepare the team to scale successfully, ensuring that processes and discipline grow with new customer programs 

What We Offer 

  • We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
  • You will work on products and services that touch people’s lives and will change the industrial standards, being a part of the transformations in our industry.
  • Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting.
  • We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
  • We offer competitive compensation/benefit programs and recognition programs.

#LI-Hybrid

#LI-BG4

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)