Description & Requirements
About the Role
Lead sales & revenue generation for a $10M+ portfolio of strategic and high-growth potential Consumer/Retail accounts in the North America region.
The position will be responsible for key account management, building and nurturing senior executive relationships, seeding technology-driven initiatives, and delivering on account growth ambitions. This position requires meeting annual booking and revenue targets and executing long-term account expansion strategies in the North American region.
Ideal candidate will have hands-on experience in direct sales and a strong track record of having excelled in customer relationship management. The candidate will have to demonstrate an in-depth understanding of Consumer and Retail market segment trends.
Your Team
This position would be an individual contributor role and would report to the sector/vertical sales head.
What You Will Do
Establish network and relationships within the Consumer/Retail segment with a proven ability to open doors and close deals.
Strong understanding of Consumer/Retail technology value chain.
Experience working with CXOs is highly preferred.
Exceptional negotiation, presentation, and communication skills.
Ability to travel as needed to meet clients, attend industry events, and drive business growth.
Bachelor’s degree in business, Sales, Marketing, or a related field (preferred but not mandatory).
What You Need To Be Successful
Passion to build/nurture relationships with the clients
Zeal to grow the business with never to die attitude
Knack of identifying opportunities while meeting/speaking with the clients
Think out of the box to navigate complex and muddy situations.
What You Need
Bachelor of Engineering / Computer Science Engineering. MBA is an added advantage.
15-20 years of Industry experience with at least 10 years in sales / account management roles in the IT / Product engineering services organizations.
Experience in working with “C” level/Sr Executive level contacts in these accounts.
Good understanding of the Consumer/Retail sector.
Good understanding of software development lifecycle and technology in areas like Software, Cloud, Data engineering, Analytics, AI/ML etc.
Should have prior experience of selling digital engineering services and delivering to quotas.
Proven Experience in account and customer relationship management
Should be proficient in written and verbal communication. Should be capable of presenting proposals, offerings, solutions to customers. Should have good problem-solving skills and should be an excellent team player.
What is Nice to Have
Program or project management experience for large complex Consumer/Retail company
Technical expertise in various technology stack, Software Development, IoT, and Analytics/AI/ML
Prior service delivery and vendor management experience
What Makes You Eligible
Substantial experience in account mining and account expansion (5M+) in NA region.
Demonstrable global / key account management best practices
Strong network and referenceable connects, in Consumer/Retail sector.
Experience of having worked with hyperscalers (Microsoft, AWS, Oracle, Google) and delivered joint solutions.
Demonstrate innovative approach to grow sales pipeline.
High energy and ambition to drive account / portfolio growth.
Highly focused to drive customer satisfaction.
Ability to collaborate effectively with internal and external stakeholders, across time zones.
Willing to travel 75% of time within the US.
Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition Reimbursement
Access to HARMAN Campus Fitness Center and Cafeteria
An inclusive and diverse work environment that fosters and encourages professional and personal development
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Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.