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General information

Location:
Bangalore - Karnataka, India - EOIZ Industrial Area
Job Family:
Engineering
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
T3(B)
Job ID:
R-43743-2025

Description & Requirements

Job Summary:

We are seeking an experienced Dynamics CRM On-Premise Technical Consultant to join our team. The ideal candidate will have 5+ years of experience in implementing, customizing, and maintaining Microsoft Dynamics CRM On-Premise solutions. You will work closely with business analysts, developers, and clients to deliver high-quality technical solutions.

Key Responsibilities:

  • Implementation & Customization:
  • Implement Dynamics CRM On-Premise solutions based on customer requirements.
  • Customize Dynamics CRM entities, fields, forms, views, and workflows as per business needs.
  • Configure security roles, teams, and business units to align with business processes.

Development & Integration:

  • Develop custom plugins and workflows to meet business requirements using C# and JavaScript.
  • Integrate Dynamics CRM with third-party applications and data sources (SQL, Web Services, etc.).
  • Create and manage custom reports and dashboards for users.

Troubleshooting & Support:

  • Perform troubleshooting of CRM issues, resolving technical and functional problems.
  • Provide technical support to end users and help optimize CRM performance.
  • Monitor and ensure the smooth operation of the Dynamics CRM on-premise environment.

Upgrades & Maintenance:

  • Apply updates and patches to the on-premise CRM environment.
  • Plan and execute system upgrades, ensuring minimal disruption to business operations.
  • Maintain documentation related to system configuration, customizations, and integrations.

Collaboration & Communication:

  • Work closely with project managers, business analysts, and other technical teams to deliver project milestones.
  • Provide technical training and knowledge transfer to internal teams and end users.
  • Engage with clients to gather and understand their CRM needs and provide solutions accordingly.

Performance Optimization:

  • Monitor CRM system performance and apply best practices for optimization.
  • Troubleshoot performance-related issues and implement solutions for better efficiency.

Data Management:

  • Perform data migrations and integrations from legacy systems into Dynamics CRM.
  • Ensure data quality and consistency by implementing data cleansing processes.

Required Skills & Qualifications:

  • 5+ years of hands-on experience with Microsoft Dynamics CRM On-Premise version
  • Strong knowledge of CRM customizations, including entities, fields, forms, workflows, and business rules.
  • Proficiency in Dynamics CRM SDK, C#, JavaScript, and web services for integration.
  • Experience with SSRS for report development.
  • Experience with SSIS for Data integration.
  • Familiarity with Active Directory and IIS for CRM server configurations.
  • Solid understanding of CRM deployment, security models, and database structures.
  • Experience working in an Agile environment and participating in sprint planning and reviews.
  • Excellent problem-solving skills and ability to troubleshoot technical issues.

Preferred Skills:

  • Experience SSIS/SSRS reports /Power BI for reporting and dashboards.
  • Experience in Microsoft Dynamics CRM migration or upgrades.
  • Knowledge of Azure DevOps for version control and CI/CD pipeline implementation.

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 



HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.