Harman

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon. 

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our office within Harman Consumer Lifestyle, based in Kvistgaard, Denmark in the position of: 

Key Account Manager (Nordics)

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates listening experience.

About the Role:

The Key Account Manager is responsible to drive sales (both sell-in and sell-out) at outlet level in the Nordic market for major and large Nordic accounts. He/she is responsible for building strong customer relationship with POWER International headquarters and HiFi Klubben International and local sales offices throughout the Nordics, Germany and Netherlands as well as for optional major business development of other Nordic accounts, distribution, and prospecting in the Nordic area.

His/her main focus is driving excellence at the point of sale and to execute the objectives coming from the Nordic Sales Director at store level for all segments in the region.

What You Will Do:

Key Account Management

• Works the Nordic distribution strategy
• Optimizes the relationship and business with existing account
• Identifies and develops new opportunities
• Understands and convinces customers of the benefits of HARMAN
• Enters negotiations with the accounts

Personal Account Plan Management

• Aligns strategy with Nordic Head of Sales
• Builds, redesigns and implements the account plan according to ranging and marketing calendar
• Prepares negotiations for the account(s) and supporting businesses
• Monitors and reports competitive threats and proposes responses as appropriate
• Uses account plan as communication tool and endorses individual account plan
• Translates regional trends into a sales business plan
• Manages the promotional support for the relevant outlets

Sales Development

• Responsible for business development to key account with special focus on Power International and optional business development.
• Development of sell-out-oriented marketing activities for the accounts(s)
• Analyzes sales results and acts accordingly
• Identifies trends
• Optimizes Sales value, mix, volume while coping with changing environments
• Focuses on optimized product mix (push sales/volume/brand)

Customer Service

• Ensures queries are solved effectively balancing service and cost
• Commercially co-responsible for developing business partnership with account
• Monitors customer stock and sell-through situation
• Executes all activities in delivering customer satisfaction
• Ensure orders are collected
• Manages the defective returns of the accounts
• Plans and manages all needed documents and images for product ranging is in place in time
• Manages HARMAN forecast in accordance with customer plans

Other Responsibilities

• Maximizes, monitors and manages promotion execution
• Evaluates market developments
• Monitors and executes assigned projects
• Reduces sales cost for cost optimization
• Keeps records of all customer contacts, sales proposals and conversation reports up to date

What You Need to Be Successful:

• At least 7 years of sales or business development experience within the Nordic industry or high tech industry and/or at a relevant customer
• In depth knowledge of the customers in the region
• Excellent English language skills, both written and oral
• Understanding of modern replenishment tools and proven proficiency in MS Office
• Strong judgment, results-driven mindset, effective collaboration skills, and the ability to embrace change

What Makes You Eligible:

• Willingness to travel >10-15% of the time
• Willingness to work in an office in Denmark at least 2 days a week
• Experience with Qlik Sense monitoring tool as well as basic SAP experience

What We Offer:

• Opportunity to collaborate with talented teams across the world.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging a positive work-life balance.
• On-site opportunities to focus on personal well-being and development provided by our Wellness Committee, Volunteer Committee, and Harman Women’s Network.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• The opportunity to work on complex problems and continuous improvement initiatives.
• Access to employee discounts on world-class HARMAN audio products including JBL and Harman/Kardon.

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