Harman

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel

• Unite your passion for audio innovation with high-tech product development

• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

We are looking for a highly driven and strategic Key Account Manager – E-Commerce to lead the growth of HARMAN's portfolio on Flipkart. This role is responsible for developing and executing platform-specific growth strategies, managing key customer relationships, driving profitable sales, and collaborating cross-functionally to maximize business performance. The ideal candidate combines strong commercial acumen with analytical thinking, excellent relationship management skills, and hands-on experience in managing large e-commerce accounts within the consumer electronics or FMCG industry.

What You Will Do

• Relationship Management – Build and maintain excellent relationships with platforms, sellers, and internal stakeholders. The incumbent should be willing to travel and conduct weekly face-to-face meetings with customers.

• Sales – Deliver sales targets by executing platform-level strategies and partnerships that drive incremental growth while maintaining a strong focus on margins.

• Marketing – Work closely with the marketing team to ensure sufficient visibility for our products and actively participate in marketing events conducted on the platform.

• Operations – Work closely with the Key Distributor (ND) to oversee and ensure that partner purchase orders are fulfilled based on stock availability.

• Competition Tracking – Stay ahead of changing market trends and strategic priorities through in-depth data analysis to anticipate customer behaviour and market dynamics.

What You Need to Be Successful

• 5–7 years of relevant experience in Sales, Business Development, E-Commerce.

• Experience managing key e-commerce marketplaces such as Amazon and Flipkart.

• Extensive experience in multi-market sales is required. Preferred industries include audio manufacturing, consumer electronics.

• Provide regular market feedback to the vertical and target market specialists.

• Interface with the Sales, Marketing and other cross functional teams to leverage their expertise and maximize the success of product launches.

Bonus Points if You Have  

• Master’s degree in business administration (MBA) required.

• Dynamic relationship builder with a proven track record of identifying new business opportunities and negotiating complex business deals for mutual benefit.

• Experience managing an annual e-commerce business of ₹100 Cr+.

• Strong relationships with senior stakeholders across leading e-commerce marketplaces.

• Exposure to pricing strategy, category management, and demand forecasting.

What Makes You Eligible

• Willingness to work in a hybrid office environment, balancing in-person collaboration with remote flexibility.

• Proficient in Microsoft Excel, Access, Word, PowerPoint, and Internet applications.

• Excellent verbal and written communication skills.

• Strong administrative and customer relationship management skills.

• Strong strategic and operational thinking with the ability to develop and execute effective business strategies.

• Good understanding of consumer needs and market trends to drive successful retail sales strategies.

• Strong planning and organizational skills with the ability to manage multiple projects and meet deadlines.

What We Offer

• HARMAN FlexConnect Program, offering a flexible hybrid work environment that fosters stronger collaboration, meaningful connections, and innovation through a minimum of three in-office days per week

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition reimbursement

• “Be Brilliant” employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

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