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General information

Location:
MX_Tijuana_Sor Juana Ines de la Cruz 243
Job Family:
Quality
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
M3
Job ID:
R-47737-2025

Description & Requirements

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
  • Unite your passion for audio innovation with high-tech product development
  • Create pitch-perfect, cutting-edge technology that elevates the listening experience


About the Role

As the Quality Manager, you will manage and coordinate the activities of the quality department, establish and maintain a Quality System, always in search of continuous improvement. Follow up on the implementation of corrective and preventive actions for the Customer's complaints. Drive best practices throughout Harman with international quality standards. Responsible for improving the overall quality and performance of the product we deliver to our customers.

What You Will Do

  • Formulates and manages the Department’s objectives and budget, as well as the strategies and action plans to achieve those objectives.
  • Establishes and maintains a Quality System, always in search of continuous improvement.
  • Review the Quality metrics and assign resources according to their needs.
  • Maintains communication with all areas with the purpose of keeping everyone focused on the same objectives.
  • Verifies, through the Quality Engineers, the correct implementation of Quality inspections and Audits.
  • Establishes approval requirements for materials and finished goods, and determines the essential tests to consider conforming products.
  • Reviews Metrics with Engineers discussing various possible alternatives, providing resources and a suitable environment,
  • Supervises and coordinates the activities of subordinates to facilitate the implementation and operation of the Company. Responsible for selecting, Training, motivating, developing, and acting as a facilitator to Q.A. Staff.
  • Maintain, through Quality Engineering, the inventory of rejected products within the previously established standards, in search of action plans to avoid its recurrence.
  • Verifies and maintains Quality records up to date.
  • Maintains Quality equipment in suitable conditions and up to date.
  • Maintains through Engineering work instructions and methods for Production.
  • Participates in the development and implementation of new products and is responsible for the introduction process of such products. Interacts with the Engineering of other Harman’s facilities regarding modifications in the Engineering process or product as required, and the implementation of the Safe Launch Plan
  • Elaborates on monthly Quality reports.
  • Responsible for selecting and maintaining relationships outside the immediate business unit, including (but not limited to) Certifying Bodies (ex., CSA, UL, CQC, CCC, KIWA-EN54, TUV) and testing laboratories. Directly supports distributors and sales offices with documentation related to international certifications and importation regulations.
  • Responsible for the implementation and maintenance of the CCC product certification
  • Responsible for the implementation and maintenance of the Quality System
  • Responsible for the Calibration and LPA program
  • Responsible for the coordination of first article approvals for raw material

What You Need to Be Successful

  • BS Technical Engineering Degree.
  • 5 years of prior experience in an industrial product manufacturing environment.
  • 5 years of prior experience as Q.A. or Engineering Manager.
  • 3 years of prior experience in budget management.
  • 3 years of prior experience in the new product introduction process.
  • 3 years of prior experience implementing Continuous Improvement and excellence Methods.
  • 3 years of prior experience in Project Management.


Bonus Points if You Have

  • Communication Skills (Oral and Written)
  • Able to plan and organize
  • Social and group skills
  • Leadership skills
  • Initiative
  • Teamwork skills.
  • Analytical.
  • Problem-solving skills
  • Project management skills
  • Achievement oriented
  • Assertive.
  • Strategic and decisive
  • Formal Lean training in VSM Tools. Kaizen, and other key Lean tools and methodologies.
  • Knowledge of Quality Systems (ISO 9001).
  • Knowledge of Six Sigma
  • Computer knowledge (Auto cad, Office: Word, Excel, PowerPoint, etc.)
  • Advanced English level (reading and writing that allow fluid presentations)
  • Knowledge of Manufacturing Systems, GMP’s and Project Management.
  • Lean Manufacturing.
  • Six Sigma Black Belt.
  • Works standing 40 % of the time.
  • Must focus on continuous improvement methods. 
  • Demands effort to analyze, diagnose, and plan.
  • Take advance and important decisions, which will have consequences for the Company.
  • Demands effort to make a financial forecast and benefit-cost analysis.
     

What Makes You Eligible

  • Willingness to travel
  • Willingness to submit to a background screen and a drug test.
     

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition reimbursement
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development.

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You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com