Harman

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon. 

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

But that's not all - at HARMAN, you'll have the opportunity to rapidly develop your skills and cultivate new ideas in our agile and supportive culture.

Are you passionate about driving operational excellence and leading large-scale transformation projects?

You will join our Consumer Audio (COA PMO department based in our EMEA Headquarters in Amsterdam, The Netherlands in the position of:     

Business Transformation Manager COA

About the Role:

In this role, you will take the lead in optimizing end-to-end processes, collaborating across multiple functions to enhance efficiency, eliminate waste, and implement a strong process governance structure. A key focus will be leading elements of of a number of transitions for COA,  

As part of the COA Project Management Organization, you will work closely with PMO teams, analysts, and the Director of Project Management to ensure seamless execution. This role may over time also include managing one direct report.

If you're a proactive leader with a passion for process excellence and large-scale transformations, we want to hear from you! Apply now and be part of shaping the future of Harman Consumer Audio.

What You Will Do:

Support and drive change in select COA transformations:

• Commercial processes and model transformation,  related to customer incentives
• Local Business Model adaptations
• Sales Operations processes and sales admin automation and efficieny
• Various cross functional processes impacting business execution.

Govern End-to-End Processes:

• Document and communicate a clear vision for end-to-end process outcomes.
• Determine process governance, operating model, roles, and responsibilities.
• Work with stakeholders to define KPIs and SLA expectations.
• Drive global adoption of a standardized end-to-end process, with regional / local customization as required (e.g., for regulatory compliance)
• Support the maintenance of HARMAN documentation of policies, guidelines, processes, and tooling.

Monitor Process Performance & Identify Opportunities for Improvement:

• Ensure development of analytics-driven reporting to measure the efficiency of the end-to-end process and ensure maintenance of data quality.
• Review end-to-end process performance and provide ongoing governance for process adoption and business demand.
• Participate in governance boards to provide input on items such as process scope and service delivery and assist in resolving operational issues.
• Participate in monthly performance reviews to share leading practices and leverage cross-process opportunities.
• Stay abreast of process trends and leading practices across areas of purview to inform strategic direction and process enhancement.

Prioritize & Advise on Process Improvements:

• Create a prioritized pipeline of process related improvements and opportunities.
• Determine which opportunities to pursue with a focus on reducing process costs, increasing efficiency, and maximizing investment returns.
• Incorporate leading process design practices (e.g., Lean Six Sigma) into process improvement efforts.
• Build business cases to quantify the cost and value of process opportunities and participate in budget decision-making.
• Drive major process redesign efforts and be accountable for their successful implementation.

Promote Process–Oriented Culture:

• Foster a culture of continuous process excellence and improvement.
• Promote Lean methodology throughout COA
• Collaborate across functions, data owners/stewards, and peers to ensure consistency and alignment across process and data.
• Collaborate with the business and functions to ensure resources are properly trained on processes and systems.
• Build and maintain relationships at all levels of the organization.

Project Management:

• Collaborate with COA project managers, project teams in transformational projects and COA Leadership.
• Provide relevant analysis and documentation of current state processes to project teams.
• Facilitate workshops with lean methodology to effectively define project deliverables and problem statements.

What You Need to be successful :

Education & Experience:

• Bachelor’s degree in business management (Master’s preferred).
• 8+ years in transformation, consultancy, or project management, with 5+ years in global process management.
• Proven success in enterprise  level transformation, process governance, and business optimization.

Skills & Competencies:

• Ability to influence, lead cross-functional teams, and drive decision-making in a global matrixed organization.
• Hands-on experience with project management tools like Jira, Workfront, MS Project.
• Strong expertise in process improvement methodologies (e.g., Lean, Six Sigma, Agile).
• Exceptional communication skills – comfortable engaging with senior leadership, business stakeholders, and external partners.
• Strategic problem-solving approach, with the ability to execute at both a high level and in the details.
• At the same time capable of achieving tactical short terms result to drive change acceptance.

Preferred Certifications & Technical Expertise:

• PMP (Project Management Professional) or PMI certification highly preferred.
• Strong proficiency in Microsoft Office, Microsoft Project, and PPM tools.

What Makes You Eligible:

• Willingness to travel 10%-20% of the time
• Willingness to work in an office in a major location of any Harman division

Bonus Points if You Have:

• Preferably experience in working within a global organization with a diverse, multi-cultural team.

What We Offer:

• A flexible work schedule where you will be able to work from home up to 40% and the remaining days in a fantastic new office at Houthavens, Amsterdam.
• You are going to work in an international team within a friendly global working atmosphere.
• HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation plus a 13th month salary, 28 holidays per year.
• You will also receive a highly valued commuter travel package, a EUR 100,- environment allowance when commuting via public transport or bike. Additionally, we provide an interesting collective health insurance scheme, pension and top-notch employee discounts on world class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies.
• Internal talent management leadership acceleration programs.
• “Be Brilliant” employee recognition and rewards program.
• A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.
• The chance to work with on complex problems and continues improvement.

You Belong Here:

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.

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